Data Protection: Privacy Statement

INTRODUCTION

Bell Lomax Moreton understands and are committed to their obligations in relation to the processing of personal information and acknowledge that all individuals have a right to expect that their privacy is respected and that personal information will be processed in line with the Data Protection Act 1998.

We will comply with the Data Protection Act 1998 (Act) along with associated laws and codes of practice to ensure that your personal information is adequately protected.  This statement demonstrates our commitment to the Principles of the Act. It aims to protect and promote your rights as an individual and ensure that your privacy is maintained. Our policy is also supported by a number of procedures and appropriate training.

We are registered as a Data Controller with the Information Commissioner Office: ZA275871

 

HOW WE USE YOUR INFORMATION

We collect and processes personal and sensitive information about you for the provision of products, services, and account management and also to support your relationship with us, as a client, agent, supplier or member of staff.  We also process personal and sensitive information about employees, board members, employment applicants.

The personal information you provide will be used to update your records and will be securely stored in our computer and paper based filing systems.  We will not collect information about you that is not needed and we will also ensure that the personal information you provide to us is updated to our systems in a timely and accurate manner.

Please do tell us if any of your circumstances change as this will help us to provide you with the best possible service in the future.  Furthermore, we will regularly review your personal information and also make necessary changes to any service or information handling process when you, the law or the Information Commissioner request such changes.

SHARING YOUR INFORMATION

We will not normally share your information without consent unless we are required to do by law.  We may share and provide specific, relevant but limited information with Law Enforcement Agencies, Government Agencies or Statutory/Public Bodies but only where there is a legal basis to do so.

We may also share relevant information with other third parties where we are legally obliged to. Some examples are:

  • The prevention or detection of crime and fraud.
  • The apprehension or prosecution of offenders.
  • The assessment or collection of tax or duty owed to customs and excise.
  • In connection with legal proceedings.
  • In relation to the physical or mental health of an individual, where disclosure is required to protect them or others from serious harm.
  • For research and statistical purposes.

 

PEOPLE WHO OPERATE SERVICES ON OUR BEHALF

There are some cases when we will share your information where it is necessary for legitimate business purposes.  This will be to ensure that your data is secured and processed lawfully. We may need from time to time to share information with Contractors and Partners:

  • In order to carry out or contractual obligations.
  • So that third parties can carry out our duties on our behalf.

We may also provide limited information to companies or other similar organisations related to your relationship with so that they can make suitable arrangements in relation to your client engagement with us.

 

VISITORS TO OUR WEBSITE

Website usage information is collected using ‘cookies’.  Cookies are small text files that are placed on your computer to collect standard internet log and visitor behaviour information.  The information is used to track the way you and other visitors use our websites and to also produce statistical activity reports.  This helps us to improve our websites and our service to you.  You may if you wish set your internet browser not to accept cookies but this may sometimes mean that certain website features will not be available to you.  This Data Protection Privacy Statement only applies to our website so please ensure that when you visit other websites you also read their notices.

 

JOB APPLICANTS, CURRENT AND FORMER STAFF

If you apply to work for us we will use your personal information for the purpose of the application process and to produce and monitor recruitment statistics.  References will not be taken up without your prior permission.  We will not further share or disclose your information unless consent has been given or we are required to so by law.

Personal information relating to unsuccessful applicants will be retained for no longer than 12 months, to be used in the event of an appeals process.  Statistical information will be produced to assist with recruitment analysis.

If you are successful, our Human Resources department will maintain a file which will relate to your employment.  This information will be maintained securely and only used for employment purposes.  No disclosures will be made from the file without your consent or unless it is required by law.

When a person leaves their file will be maintained in line with our retention schedule and then securely deleted.

 

COMPLAINTS

Please contact us first if you have a complaint about anything relating to how we process your personal data We will do everything it can to help you.  You do have the right to complain to the Information Commissioner if you are not satisfied.

 

ACCESS TO PERSONAL INFORMATION – SUBJECT ACCESS

We willl be as open and transparent as it can be in relation to providing access to your personal information.  Normal ‘business as usual’ information will be provided to you as part of the standard cleint or employee relationship.  Formal requests for personal data or information may be made by making a ‘subject access request’.  We will require:

  • Request in writing detailing what information you are requesting with dates as they will aid with the processing of request.
  • £10 Fee.
  • Proof of identification.

You have the right to know:

  • How your data is processed.
  • How to correct inaccurate data, data which is adequate removed or updated.
  • To object to direct marketing.
  • To object to automated decision making.
  • Right to complaint to the Data Protection Regulator and
  • Right to claim compensation through the courts.